OEM / ODM factory · Shenzhen · shipping to 30+ countries since 2014

Terms of Sale

Terms and conditions of sale for retail purchases made on szvanci.com.

1. Who you are buying from

Shenzhen Vanci Technology Co., Ltd, 2F, B Building, Zhongjida Science and Technology Park, Guangming District, Shenzhen, China.

2. Prices

Prices shown are in US dollars and exclude import duties, VAT and any local taxes. We reserve the right to correct pricing errors before dispatch; if the corrected price is higher, you may cancel for a full refund.

3. Orders

An order is accepted when we send a dispatch confirmation. We may decline an order where the product is out of stock, where the destination is restricted, or where fraud checks fail.

4. Payment

Card payments are processed by Stripe, PayPal payments by PayPal, and WeChat Pay / Alipay by their respective gateways. We never store full card numbers.

5. Delivery and risk

Risk passes to you on delivery to the carrier. Delivery estimates are indicative and not guaranteed; delays caused by customs are outside our control.

6. Returns and warranty

See Shipping & Warranty. Nothing in these terms limits your statutory rights.

7. Liability

Our liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss.

8. Governing law

These terms are governed by the laws of the People’s Republic of China. Disputes will be referred to the competent court in Shenzhen.

Get a quote

Tell us the model, quantity and destination

A real person from the Shenzhen sales team replies — usually within four working hours. No autoresponder maze.

  • Tiered pricing from 100 / 500 / 1,000 units
  • Sample order before mass production
  • NDA available on request

Typical reply time: under 4 working hours (GMT+8).